Regulation and Inspections

Care Quality Commission

As a healthcare provider, we are regulated by the Care Quality Commission (CQC). In 2023 the CQC rated Wiltshire Health and Care as Requires Improvement.


NHS England

Wiltshire Health and Care is an NHS-Controlled Provider. This means we are a provider of NHS services that is entirely under the control of NHS bodies (our three partners – Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust, and Salisbury NHS Foundation Trust).

As an NHS-controlled provider, we are regulated by NHS Improvement, and our Board is required to complete an annual Corporate Governance Statement, confirming that Wiltshire Health and Care is compliant with Condition CP1 of its Licence (that is to say that sound corporate governance is in place, and the Board anticipates continued compliance for the remainder of the financial year.

The framework of oversight for NHS-Controlled Providers can be accessed by clicking here. The Licence conditions are detailed in Appendix A.

Safer staffing

We publish monthly, on each ward, information about the number of staff.

This includes the number of nurses and support workers per shift, together with the percentage of shifts meeting safe staffing guidelines.

The aim is to provide an open and transparent picture of local staffing levels for patients, families and members of the public. We have systems in place to ensure we have enough of the right people in the right places at the right time.

Wiltshire Health and Care has six Community Hospitals (Chippenham, Devizes, Melksham, Savernake, Trowbridge and Warminster).

Our information on Safer Staffing is presented in a number of ways:

  • Display boards in all of our wards show the planned and actual staffing levels at the start of every shift
  • The Bi-annual Staffing Review – this report provides information on the actual number of staff on each ward, compared to planned staffing numbers, highlights areas where staffing needs to be improved and explains what we plan to do
  • SDCS – you can view detailed information on staffing levels on the online national single storage system for NHS data, which is called SDCS

NHS Choices

Staffing data is presented alongside other safety measures on NHS.

Gender Pay Gap Report

Wiltshire Health and Care (WHC) will not be issuing a gender pay gap report in 2020.  WHC identified no issues of concern in its 2019 report. WHC has not changed its staffing profile in the last year, and we believe it is highly unlikely the data that would be reported for 2020 would have significant variation to the data reported in 2019. Therefore, based on this and the government guidance issued on 24 March 2020 relating to capacity restrictions caused by COVID-19, we will not be reporting in 2020.

Wiltshire Health and Care LLP is committed to ensuring equality in all that we do. As required under the Equality Act 2010 (Specific Duties and Public Authorities) Regulations 2017, the organisation is required to publish gender pay gap data on a government website and the organisations website.

The snapshot date for this report is 31st March 2018, in which at this time staff were employed as The Great Western Hospitals NHS Foundation Trust; therefore the attached report pertains data relevant to the wider organisation.

The Gender Pay Gap Report 2022/23

Statements – Ongoing

Statements – Updated annually