Attend Anywhere service has been bought nationally by NHS Improvement, to ensure patients continue to receive the care they needed during the COVID-19 pandemic. If you would like to know more about how NHS England and the Department of Health process your personal data please visit: https://www.england.nhs.uk/nhse-nhsi-privacy-notice/joint/.
Attend Anywhere is a secure NHS video call service for patients with pre-arranged appointment only. You can use Attend Anywhere on a PC, Mac or an iOS/Android device, using Google Chrome (for PC/Mac/all mobile devices)/Apple Safari (for Macs and iOS devices) browser. Attend Anywhere will not work on Internet Explorer . Download Google Chrome or Safari for free.
Five minutes before your appointment time, click on the relevant service below. You will be taken through a series of steps to ensure that your equipment is set up correctly. Once the steps have been completed, you will be prompted to enter your name, date of birth and telephone number and accept the terms and conditions. This information is not stored beyond the length of the video call.
Once these steps have been followed, click on the ‘Start Call’ button and you will enter the waiting area until your consultation begins. You will see yourself on the video and hear music. The waiting area is private and you will not see other patients.
When the consultation is ready to begin, your image will shrink and move to the corner of the screen and you will see your clinician.
The video call is free (except your internet usage charge) and data is not used whilst you are in the waiting area.
Attend Anywhere is completely confidential and secure. The calls cannot be accessed by anyone else. For more information about Attend Anywhere and how to use it please watch the following film: