Wiltshire Health and Care rated ‘good’ by CQC inspectors

Wiltshire Health and Care, which provides adult community services in Wiltshire, has received an overall ‘good’ rating, with the majority of its services deemed ‘outstanding’ following its first official inspection of services.

Wiltshire Health and Care is a new partnership formed last year and helps to enable people to live healthy independent lives.

The Care Quality Commission (CQC) inspectors made scheduled and unannounced visits across the services, which are based on a number of sites including six community hospitals (including 4 inpatient wards) and two minor injury units.

In the CQC report, inspectors noted several areas of outstanding practice including the leadership of specialist community teams, patient involvement in stroke rehabilitation and innovative practices for managing continence care. Areas requiring improvement include staffing and administrative issues on minor injury units.

Carol Bode, Chair of Wiltshire Health and Care said: “I am delighted with the outcome of the CQC investigation, which accurately reflects the high standards of care that we deliver. We have a clear vision and strategy for the future and this review confirms that we are heading in the right direction.”

Douglas Blair, Managing Director of Wiltshire Health and Care said: “This is a real achievement, especially as we are a relatively new partnership.  I am particularly pleased that inspectors heard consistently good feedback from patients and carers.  This is a reflection of the commitment and care shown by all our teams.  This inspection gives us a strong foundation to build on, as we continue to deliver improved services.”