Patients & Carers Information for patients and carers using our services

Patients & Carers

Our commitment to the population of Wiltshire is to provide locally defined and delivered services backed by a Wiltshire-wide infrastructure and high quality consistent service availability.

As a non-profit making organisation, our sole motivation is to deliver the right care by ensuring a sustainable health and care system for the future.

We have heard from patients and their carers; they only want to tell their story once and they want to receive services closer to home wherever possible. Our model is to work in partnership with GPs and the hospitals serving Wiltshire to ensure patients receive a seamless service.

Our engagement with patients, their carers and the public tells us patients want to be in control of their care and make decisions with the support of professionals to maintain independence. Our programme of change is in line with this.

Wiltshire Health and Care is committed to improving the patient experience by listening to the public voice. We will do this in numerous ways including having a Lay representative on our Board. The delivery of our services will be informed and guided by our Public and Patient Advisory Group which will advise, challenge and inform delivery.

We welcome any feedback on how we are doing. You can do this by contacting our Patient Advice and Liaison Service.

Patient information leaflets

Further information is provided for patients in our patient information leaflets.